Troubleshooting

Need help troubleshooting problems with your shears? Check out the chart below for the most common shear troubleshooting issues, or contact us directly for more information. T.J. Porte Precision Edge Shears provides Colorado's best salon quality shears, sharpening, and styling tools; we know our stuff when it comes to professional shears, and have been and continue to be a leading force in the beauty industry.

The Problem The Diagnosis The Solution If That Doesn't Work...
My shears fold or bend hair instead of cutting. Shears are either too loose or the edge is damaged. Tigten your shears (see adjustment). The edge is damaged, have them serviced.
My shears "grab hair" either at the tip or elsewhere on the blade. Shears are either too loose or the edge is damaged. Tigten your shears (see adjustment). The edge is damaged, have them serviced.
My shears are "sticky" or even squeak. Shears are "dry", maybe even dirty. Clean and oil your shears (see How do I care for my shears). Adjust your shears (see adjustment).
My finger rest keeps working loose. The finger rest is made to unscrew. Put a small drop of super glue on the threads, screw it in and it will become permanent. Obtain a replacement with threads that are in better condition, glue it in.
My shears keep getting loose. Adjustable screw or locking adjuster requires repair. Have your shears repaired. Shears were manufactured without an adjustable screw or locking adjuster, will always work loose. Replace the shears.
My shears "click" and the tips cross over. Shears have lost their "stopper" and overlap too far. Temporarily make up the space between the handles by wrapping a bandaid around the handle until it takes up the same space that the "stopper" did and the tips close but are no longer overlapping. Have shears repaired.
I dropped my shears and they have a nick in them, or even worse they won't close. The edge has been severely damaged, do not use the shear, it will only increase the damage. Have your shears repaired.  
My thinning or texturizing shears have "locked up" and won't close. The edge has been severely damaged, do not use the shear, it will only increase the damage. Have your shears repaired.